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party faq!

What happens at a Megazone birthday party?

We handle everything so you can relax and enjoy the day! Adults can watch the laser arena from our café, while we host and supervise the kids' games and breaks. After a safety briefing and tips, the birthday child gets a special phasor feature to kick off the fun. Between games, we'll keep the kids hydrated. Once the games end, they’ll wash hands, then gather at the party table to sing happy birthday as the cake is presented. We slice the cake, serve pizza & fries, and pack party bags, ready for home.

What if my guest numbers change?

Email us at bookings@megazoneleicester.co.uk to confirm if extra guests can be accommodated, as sessions may be sold out. We recommend booking for the largest group you expect and adjusting numbers a week before. Each party package has a minimum guest charge (Bronze: 6, Silver: 10, Gold: 12), and parents or siblings can join to meet the minimum if needed. If you have booked for more guests than the minimum, and they don't turn up, we will absorb the cost up to a limit of 3 guests.Please notify us of changes by email a week before your party.

Is Parking free?

No. There are some on street pay and display bays on the surrounding streets. Lee Circle and Abbey Street MSCPs are within 5 minutes walk.

Can I bring my own food?

No, Megazone doesn't allow any external food or drink to be consumed in the venue. We include birthday cake in this rule, and will cut and wrap slices of your cake for your guests to take home with them. 

What’s in the party bags?

They contain 7 items: a slice of your cake, a mini wrap of Swizzels sweets, a punch balloon, a ray gun tattoo, a finger trap, a ballbearing puzzle and a mini deck of cards.

 
Will there be anyone else playing laser tag with my child’s party?

If you booked Bronze or Silver then yes, they'll will be other groups playing at the same time. The games will be supervised throughout by our trained marshall and all players will need to stick to the rules (no running, climbing or sitting on the floor, no physical contact, no foul language). Gold parties include exclusive use of the laser arena.

 

Can parents or siblings join in with laser tag?

Yes, with your approval. We charge a discounted rate of £10 for 2 games or £12 for 3. 

 

What’s the best age for laser tag birthday parties at Megazone? 

Our party bookings cover all ages, from 6 years old to 21st birthdays to 60th celebrations. We strongly recommend that birthdays for under 10s are exclusive use GOLD parties. We have 12 guns (no vests) for children aged 5-7 or older kids and adults who just don't want to wear a vest. Our regular vested laser tag equipment is suitable for people 1.1m and taller. We tend to host younger children's parties 10am-4pm and older children's parties 5pm-9pm. 

 

Can I invite family and friends to the cafe?

We plan for an equal number of people to attend alongside the booked party guests. We have plenty of tables, sofas, a comfy movie room and an arcade to entertain siblings and other guests to your event.

 

What else is on sale?

Our cafe is air conditioned, serving bean to cup coffee, a range of soft drinks, slushies, made to order halal pizza, fries, and snacks. 

Can I get food for the adults and siblings on the day?

Of course. When you arrive just let us know how many pizzas and kilo chip bowls you want and whether you would prefer them asap or around the same time as the children’s party. 

 

Can I set up a tab?

If you want a tab let us know on arrival or before by email before the party starts. We’ll do our best to accommodate your stipulations, whether you want your tab open to everyone or just your immediate family, open to everything we sell, just drinks or non alcoholic drinks, maybe an initial drink per guest... Just let us know. Bear in mind you might not arrive before all of your guests so you can arrange a tab with us by email before the day.

 

When do I need to pay the balance of the party?

On the day. That way the balance paid will accurately match your attending guests - we won’t charge for extra guests that can’t make it in the end. 

 

What if my child doesn’t like pizza?

We will serve a larger portion of chips for that child. We make the pizzas in house so we can accommodate certain requests like no sauce, no cheese. We also have violife grated for dairy free kids. 

 

What about allergies?

We welcome parents of children with severe allergies to email us in advance of accepting the party invitation, so we can discuss ingredients and options. We only have one pizza oven so although we can source gluten free pizza bases, the risk of cross-contamination in our oven means we cannot promise the finished pizza will be gluten free. However our fryer is gluten and dairy free and our fries contain no gluten. We have dairy free cheese for vegan pizzas. Our bases contain soy.

We ask every party to make sure their cakes are nut free and have allergens listed. We don’t allow cakes to be consumed on site and have a designated space and policies to avoid cross contamination from cakes cut in our kitchen. We have no nut containing products on our menu. We ask customers not to bring their own food and enforce this as well as we can, but we are aware there is always a risk of an allergen containing substance being consumed onsite by a party guest or another customer. 

 

Are we allowed in the arena to take photos?

Party parents are welcome in. Between games we can gather the children together for a group photo, and you are welcome to take pictures of your children during the game.

How do I get change for the arcades?

Some of our arcades are contactless, and some take cash. Learn more here. You can get cash back of £10 or £20 with a purchase at the cafe counter.

Where can I leave my belongings?

Either in a party area with a supervising adult, in the pack room which is only used by players in that booked session, or in one of two lockers available. Valuables are left at your own risk. 

Can I get invites?

We have full colour invites you can collect from Megazone free of charge. We also have downloadable print at home versions too. See all the options HERE

£1pp discount for off-peak parties Wed/Thu

We take bookings online. You pay a 50% deposit upfront with the balance payable on the day.

Megazone has cafe space with comfy sofas and party benches for parents, plus arcade games and a movie room to entertain siblings. Laser tag minimum 6yrs & 1.1m. Our pizzas are halal and can be vegan too, and our chips (and fryers) are gluten free. No external food allowed (aside from your bday cake) which we will cut wrap and send home in party bags. Please see our Essential Party Info & Ts&Cs.Got questions? Email or Call Us Want invites? Click the pdf.

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